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The case of Brazilian Fellow Renata Arantes Villella and her organization Flor Amarela illustrates some of the challenges in quantifying and evaluating social change for the work of even a single entrepreneur.
Renata joined the Ashoka Fellowship in 1995 for her efforts to implement a comprehensive model for the education, rehabilitation, and social integration of disabled people of all ages. The following information comes from a case study conducted by an Ashoka staff member in 2000:
The simplest approach to impact assessment begins with the most basic of questions: how many? But even a quick analysis of Renata’s work highlights the limitations of any purely quantitative approach. Numbers alone fall short of describing the diverse set of changes set forth by Renata’s work. Consider the following:
Numbers alone represent just one dimension of a rich set of changes in the way society functions; only in the context of qualitative information do they provide a sense of scale and enhance understanding of a Fellow’s work.
Each of Renata’s successes independently represents a critical step toward integrating disabled individuals into society as productive and respected members. Together, however, they create a new system for dealing with disabilities on the community level. Renata does not single-handedly seek out individuals with disabilities and draw them into her program. Instead, through her work in local hospitals, she has created a systematized process that allows the medical community to perform that function for society. Nor does she independently raise the money needed to maintain her program; instead she has changed policy on the state and local levels to free necessary funds.
Renata has built a new system that empowers both disabled individuals and their communities (doctors, families, etc.) to change the way disabilities are treated. Over time, this system creates a more enabling environment by changing the community mind set toward disability.
Renata reports clear signs that attitudes have changed within the larger community—people with disabilities are now widely viewed as productive members of society. As stereotypes dissolve, individuals with disabilities face a friendlier environment with more opportunities and less dismissal.
According to her 2000 interview, Renata began by locally demonstrating her work to create a replicable model. However, at the time of the interview, she had not yet spread that model beyond the area served by her school. This raises the third critical difficulty in measuring social impact. Ashoka specifically selects for individuals with broad visions for changing nationwide systems. This change takes time. As with many social entrepreneurs, we can not judge Renata’s overall trajectory by the achievements of her first five years alone.